Operations

While clinicians are seeing positive results from AI tools such as ambient listening, Anurag Mehta, Omega Healthcare CEO, believes healthcare won't realize AI's full potential until data-security fears are overcome.

As digital health innovation continues, Trinity Health's Dr. Roosevelt De Los Santos, who is a 2025 Changemaker Awardee, advises healthcare organizations to seek stakeholder input on technology-related matters to keep improving patient outcomes.

HIMSS25 Changemaker Awardee Dr. Maheshwara Rao Appannan, who is with Malaysia's Ministry of Health, discusses prioritizing data ownership, sourcing technology from vendors and earning public trust as ways to accelerate digital health progress.

According to Ryne Natzke, TrustCommerce's chief revenue officer, health systems can better meet patients' expectations by accepting digital wallets and leveraging AI tools to identify patients who need customized payment plans.

A strong asset and vulnerability management posture for all organizations – no matter the size – is the key to survival against ransomware attacks, says Katie Moussouris, founder and CEO of Luta Security.

While AI can fix clinical documentation efficiency, traditional interventions such as improving culture can be another solution to physician burnout, says Dr. Anwar Jebran, medical director of population health informatics at Oak Street Health.

Garner Health helps employers shift from reacting to healthcare issues to proactively managing them. Kirk Czonstka, SVP of strategic alliances, says the right data can dramatically improve how healthcare costs are controlled.

While AI technology shows promise for automating administrative tasks, Julie Frey, vice president of provider product at Wolters Kluwer, recommends caution in deploying AI, particularly generative AI, for clinical use cases.

While decentralizing healthcare data using blockchain can potentially bolster organizations' cybersecurity, Matt Murren, CEO of True North ITG, cautions that quantum computing may one day crack blockchain's ciphers.

The company's filing comes two months after fellow digital musculoskeletal care company Hinge Health filed for IPO.