Operations
When implementing AI-powered assistants and ambient technologies, it is essential to know if what you are buying is an actual assistant and if it has features beyond just clinical documentation, says Punit Soni, founder and CEO of Suki.
The company is adding 4,200 clinics to its provider network and enabling cost-sharing as well as direct claims payment to providers and clinicians.
If organizations are more transparent with clinicians and patients about AI adoption and deployment, stakeholders would feel more secure with it, says Nicole Ramage, senior market insights manager at HIMSS.
While most provider and payer organizations are using some form of AI, very few are getting demonstrable value at scale across the enterprise, says Tom Lawry, managing director of Second Century Tech.
Healthcare organizations are vulnerable to cyberattacks like phishing scams during IT upgrades and business restructuring. Security awareness is important during any changes, says Ven Auvaa, ArmorPoint's information security director.
Patients can get more access to their healthcare information when AI is used to translate patient notes in their chart into a patient-friendly language and format, says Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn.
Artificial intelligence gives Cedars-Sinai's clinicians EHR-supported diagnoses and treatment plan recommendations after patients complete virtual urgent care clinic intake questions in a structured chat.
AI can be used as a tool to provide patients and their families with more information, faster access and more affordable care, says Laura Cooley, editor in chief of the Journal of Patient Experience.
Managing AI agents and prompt engineering is not like standard software engineering, and no one has really figured out how to do it at scale reliably yet, says Dr. Lukasz Kowalczyk, a gastroenterologist and CEO of Soothien HealthTech Advisory.
The news comes alongside the U.S. Department of Defense’s announcement of $200 million contracts awarded to xAI, Anthropic, Google and OpenAI for AI implementation.